Telecalling Assistant

Silgate Solutions Limited has an opening for a Telecalling Assistant based in Thane, Mumbai. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Telecalling Assistant. Languages : Hindi

Salary

You will be paid ₹15,000 – ₹25,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• A calm under pressure, customer-first attitude

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.