Customer Care Executive

Start your next role as a Customer Care Executive with Silverline Medi Tech Pvt Ltd in Sarkhej, Ahmedabad. Freshers can apply. You can earn up to ₹25,000/month.

Employer’s description

Providing Accurate Information About Products Or Services And Guiding Customers In Making Informed Decisions. Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries A. Marketing | Languages : Gujarati, Hindi, English

Skills and qualifications

• Open to freshers
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi, Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Gujarati, Hindi, English
• A patient, customer-first attitude

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

Position details

• Work location: Sarkhej, Ahmedabad, Gujarat
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Silverline Medi Tech Pvt Ltd reviews applications regularly.