Telecaller

Silverxis Llp has an opening for a Telecaller based in Thane, Mumbai. The pay goes up to ₹45,000/month. There are 30 open positions.

In the employer’s words

Job Opportunity: International Telecaller First Party Collections Location: Thane (On-Site) Shift: 6:30 Pm 3:30 Am Working Days: 5 Days/Week (2 Rotational Week-Offs)About First Credit Services (Fcs)First Credit Services (Fcs) Is A Trusted Business Process Outsourcing (Bpo) Partner With Over 30 Years Of Expertise In Compliant Accou. Type : International | Languages : Marathi, English

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹25,000 – ₹45,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, International and Marathi
• Basic English
• Freshers can apply
• Type: International
• Languages: Marathi, English
• You are customer-first and calm under pressure

Position details

• Work location: Thane, Mumbai, Maharashtra
• Shift: 6:30 PM - 3:30 AM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Silverxis Llp reviews applications regularly.