Work From Home - Customer Care Manager

Join Simple Roots as a Work From Home - Customer Care Manager in remote. Freshers can apply. Salary is up to ₹15,000/month.

Note from the employer

This Is A Part-Time, Work-From-Home Role With Daily Fixed Responsibilities And The Expectation Of Being Actively Available During Working Hours To Handle Customer Messages And Operational Issues. There Is A Strong Possibility Of Transitioning Into A Full-Time Managerial Position. Languages : Hindi, English, Kannada

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Kannada
• Female Only
• Good English
• Freshers can apply
• Work from home
• Languages: Hindi, English, Kannada
• You are customer-first and polite

Quick facts

• Job location: remote
• Job type: Full time
• Work type: Fully remote
• Working hours: 7 PM - 9 PM | Sunday to Saturday, Being available for customer queries, or queries from operations rest of the day.
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Simple Roots.