Customer Care Executive

Simploy Private Limited is looking for a Customer Care Executive to join its team in Paschim Vihar, Delhi. There are 2 open positions. Salary is up to ₹22,000/month.

Employer’s description

Insurance Renual And Mutual Fund Process Ki Calling Aur Data Manage Karni Hai, Target Nahi Hai, Salary Fixed Hai, Insurance/Mutual Fund Se Releted Experience Preferred. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, Mutual Funds | Languages : English, Hindi

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Mutual Funds and Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Mutual Funds
• Languages: English, Hindi

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Job details

• Location: Paschim Vihar, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 2
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Simploy Private Limited.