Telecaller

Sinwiz Pvt Ltd is hiring a Telecaller in Dadar East, Mumbai. Freshers can apply. You can earn up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• Someone patient and customer-first

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Job location: Dadar East, Mumbai, Maharashtra
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sinwiz Pvt Ltd today.