Telecaller

Looking for a Telecaller role in Sion, Mumbai? Sion gas stove sarvice & repair is hiring now. You can earn up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Active listening
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job at a glance

• Location: Sion, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sion gas stove sarvice & repair.