Tele Caller

SIS Pvt Ltd wants to bring on a Tele Caller for its Thane West, Mumbai team. The team is filling 2 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Calling To Given Data & Co Ordination. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Verbal communication, Complaint handling, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Quick facts

• Work location: Thane West, Mumbai, Maharashtra
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Ready to start? Upload your resume and apply to SIS Pvt Ltd today.