Tele Caller

Sitamrhi Paramedical & Nursing Collage wants to bring on a Tele Caller for its Sitamarhi Bus stand, Sitamarhi team. Salary is up to ₹15,000/month. There are 10 open positions.

Note from the employer

Candidate Must Have The Work Experience In Talecalling. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and patient

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹8,000 – ₹15,000 per month.

Job details

• Work location: Sitamarhi Bus stand, Sitamarhi, Bihar
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sitamrhi Paramedical & Nursing Collage reviews applications regularly.