Team Leader Telecalling Collection

SK Enterprises is hiring a Team Leader Telecalling Collection in Goregaon West, Mumbai. The pay goes up to ₹26,000/month. The team is filling 2 vacancies. Freshers can apply.

Employer’s description

Dear Candidate, We Are Hiring Team Leader For Outbound Process Of Doing Calls To Customers For Loan Emi And Credit Card Collection Of Dues. This Is A Challenging Role And Requires Good Communication And Dedicated Candidates Will Be Appreciated For The Role. We Are Offering Fixed Salary And Additonally Incentives On Target Achievement. Languages : Marathi, Hindi, English

Salary

Compensation: ₹21,000 – ₹26,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with English, Hindi, Marathi
• No English required
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Your responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Goregaon West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 2

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