Telecalling Team Leader Collection

SK Enterprises is hiring a Telecalling Team Leader Collection in Goregaon West, Mumbai. 5 candidates will be hired for this role. You can earn up to ₹26,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹20,000 – ₹26,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Requirements

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Complaint handling, Active listening, Typing speed and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Position details

• Work location: Goregaon West, Mumbai, Maharashtra
• Work type: Work from office
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by SK Enterprises.