Telecalling Team Leader Collection

Sk Enterprises has an opening for a Telecalling Team Leader Collection based in Goregaon West, Mumbai. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

In the employer’s words

Manage Team Of Telecallers. Achieve Daily Targets. Interacts With Clients. Mis And Data Management. Good Communication. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹19,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Position details

• Work location: Goregaon West, Mumbai, Maharashtra
• Work mode: On-site
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time

Apply today and take the next step in your career with Sk Enterprises.