Telecalling Team Leader Collection

Looking for a Telecalling Team Leader Collection role in Goregaon West, Mumbai? SK Enterprises is hiring now. Salary is up to ₹26,000/month. The team is filling 5 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Salary and benefits

Compensation: ₹20,000 – ₹26,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.

Quick facts

• Work location: Goregaon West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 5
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday

Click Apply to send your profile to SK Enterprises. It takes less than a minute.