Telecalling Executive

Start your next role as a Telecalling Executive with Skd Consultants Pvt Ltd in Nariman Point, Mumbai. The pay goes up to ₹25,000/month.

Employer’s description

Making Or Receiving Calls To Engage Customers, Generating Leads, Promoting Services, Resolving Issues, And Gathering Feedback. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Salary and benefits

Compensation: ₹18,000 – ₹25,000 per month.

Job at a glance

• Work location: Nariman Point, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Skd Consultants Pvt Ltd.