Customer Relationship Management (C...

Sky Enterprises is looking for a Customer Relationship Management (C... to join its team in Dadar West, Mumbai. The team is filling 25 vacancies. The pay goes up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : English, Hindi, Marathi

Salary and benefits

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• You are polite and customer-first

Quick facts

• Location: Dadar West, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Sky Enterprises.