Customer Care Executive

A new Customer Care Executive role is open at Sm Express Logistics Pvt Ltd, Daryaganj, Delhi. Salary is up to ₹17,500/month.

Employer’s description

Logistics Company. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi

Salary

The salary for this role is ₹14,500 – ₹17,500 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll resolve queries and complaints with patience and accuracy.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Hindi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi
• A patient, polite attitude

Job details

• Job location: Daryaganj, Delhi, Delhi
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 1
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

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