Relationship Manager

Smaalt has an opening for a Relationship Manager based in Borivali West, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹21,000/month. Great for first-time job seekers.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Basic Excel | Skills Needed : Email

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Basic Excel, Email
• Female Only
• Basic English
• Freshers can apply
• Basic Excel
• Skills Needed: Email
• Someone polite and calm under pressure

Salary

You will be paid ₹18,000 – ₹21,000 per month.

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Job at a glance

• Job location: Borivali West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Smaalt today.