Customer Care Executive (Cce)

Looking for a Customer Care Executive (Cce) role in Juinagar, Mumbai? Smart Hr Services is hiring now. The pay goes up to ₹25,000/month. There are 29 open positions.

Employer’s description

Managing A Team Of Representatives Offering Customer Support.Overseeing The Customer Service Process.Resolving Customer Complaints Brought To Your Attention.Creating Policies And Procedures.Planning The Training And Standardization Of Service Delivery.Selecting And Hiring New Staff.Monitoring The Work Of Individual Representatives And Of The. Type : Inbound, Domestic | Languages : Hindi, English

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English

Roles and responsibilities

• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team
• Prepare quotations and close deals with decision makers

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: Juinagar, Mumbai, Maharashtra
• Vacancies: 29
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Smart Hr Services today.