Customer Care Executive (Cce)

Looking for a Customer Care Executive (Cce) role in Ghansoli, Mumbai? Smart Hr Services is hiring now. There are 29 open positions. No experience? You can still apply. Salary is up to ₹24,500/month.

Note from the employer

Managing A Team Of Representatives Offering Customer Support.Overseeing The Customer Service Process.Resolving Customer Complaints Brought To Your Attention.Creating Policies And Procedures.Planning The Training And Standardization Of Service Delivery.Selecting And Hiring New Staff.Monitoring The Work Of Individual Representatives And Of The. Type : Inbound, Domestic, Sales, Outbound, International | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹15,500 – ₹24,500 per month.

What you will do

Your main tasks will be to:

• You'll explain products and offers clearly and handle objections.
• Build long-term relationships with existing clients.
• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory
• Prepare quotations and close deals with decision makers

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, International, Kannada
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound, International
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A target-driven, self-motivated attitude

Quick facts

• Work location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 29
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Hr Services.