Customer Care Executive (Cce)

Looking for a Customer Care Executive (Cce) role in Malad, Mumbai? Smart Hr Services is hiring now. There are 30 open positions. You can earn up to ₹25,000/month.

Note from the employer

Respond To Customer Inquiries Via Phone, Email, And Chat.Resolve Customer Complaints And Issues Promptly And Effectively.Maintain Detailed Records Of Customer Interactions And Transactions.Provide Information On Products, Services, And Company Policies.Process Orders, Forms, Applications, And Requests.Follow Communication Procedures, Guideline. Type : Inbound, International, Domestic | Languages : Gujarati, Punjabi, Malayalam, Kannada, Tamil, Bengali, Telugu, Hindi, English

Key responsibilities

Your main tasks will be to:

• You will share market and competitor feedback with the team.
• Build long-term relationships with existing clients
• Explain products and offers clearly and handle objections
• Prepare quotations and close deals with decision makers

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, International, Kannada
• Basic English
• Freshers can apply
• Type: Inbound, International, Domestic
• Languages: Gujarati, Punjabi, Malayalam, Kannada, Tamil, Bengali, Telugu, Hindi, English
• You are self-motivated and confident

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Malad, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smart Hr Services reviews applications regularly.