International Call Center

Smart Hr Services is looking for an International Call Center to join its team in Thane, Mumbai. No experience? You can still apply. The team is filling 29 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Domestic, International, Outbound, Inbound, Sales | Languages : Hindi, English

What you get

Compensation: ₹18,000 – ₹35,000 per month.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: Domestic, International, Outbound, Inbound, Sales
• Languages: Hindi, English
• You are calm under pressure and customer-first

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 29
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Smart Hr Services today.