International Voice Process Agent

Start your next role as an International Voice Process Agent with Smart Hr Services in Ghansoli, Mumbai. There are 17 open positions. Salary is up to ₹35,786/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

Salary

Salary: ₹27,459 – ₹35,786 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• A polite, calm under pressure attitude

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 17
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smart Hr Services reviews applications regularly.