Telecaller Outbound

Join Smart Hr Services as a Telecaller Outbound in Thane, Mumbai. Salary is up to ₹21,000/month. There are 29 open positions.

In the employer’s words

Studying The Details Of Each Offering And Remaining Abreast Of Updates To These Offerings.Obtaining And Updating Lists Of Individuals' Contact Details.Calling Active And Budding Clients To Encourage The Purchase Of Items.Addressing Clients' Uncertainties, Grievances, And Suggestions On Time.Noting Important Details Of Each Conversation.Communi. Type : Outbound, Sales, Domestic, Inbound, International | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, International and Kannada
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound, International
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A customer-first, patient attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹17,000 – ₹21,000 per month.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Vacancies: 29
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Hr Services.