Customer Care Executive

Looking for a Customer Care Executive role in Prahlad Nagar, Ahmedabad? Smart Technology is hiring now. You can earn up to ₹25,000/month.

Note from the employer

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Job location: Prahlad Nagar, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 1

Ready to start? Upload your resume and apply to Smart Technology today.