Customer Care Executive

Smart Technology is looking for a Customer Care Executive to join its team in Thaltej, Ahmedabad. Salary is up to ₹17,000/month.

Employer’s description

Customer Care Executive. Languages : English, Hindi

What the job involves

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone polite and patient

Job at a glance

• Location: Thaltej, Ahmedabad, Gujarat
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

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