Customer Care Executive

Looking for a Customer Care Executive role in Shyamal, Ahmedabad? Smart Technology is hiring now. You can earn up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Customer Care Executive. Languages : English, Hindi

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Shyamal, Ahmedabad, Gujarat
• Work type: Office-based
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Technology.