Customer Care Executive

Smart Technology is looking for a Customer Care Executive to join its team in Thaltej, Ahmedabad. Great for first-time job seekers. Salary is up to ₹20,000/month.

In the employer’s words

Customer Care Executive. Marketing | Languages : English, Hindi

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: English, Hindi
• You are customer-first and calm under pressure

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Position details

• Job location: Thaltej, Ahmedabad, Gujarat
• Work mode: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Smart Technology reviews applications regularly.