Customer Care Executive

Smart Technology wants to bring on a Customer Care Executive for its Changodar, Ahmedabad team. You can earn up to ₹25,000/month.

Note from the employer

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and calm under pressure

Position details

• Location: Changodar, Ahmedabad, Gujarat
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Smart Technology.