Customer Care Executive

Start your next role as a Customer Care Executive with Smart Technology in Bodakdev, Ahmedabad. You can earn up to ₹22,000/month.

Note from the employer

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : Gujarati

Compensation

The salary for this role is ₹18,000 – ₹22,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, Gujarati, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: Gujarati
• Someone calm under pressure and patient

What you will do

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Bodakdev, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Smart Technology.