Customer Care Executive

Smart Technology has an opening for a Customer Care Executive based in Changodar, Ahmedabad. Salary is up to ₹22,000/month.

In the employer’s words

Customer Care Executive. Languages : Hindi, English

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

What you will do

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹18,000 – ₹22,000 per month.

Job at a glance

• Job location: Changodar, Ahmedabad, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Smart Technology today.