Customer Care Executive

Smart Technology wants to bring on a Customer Care Executive for its Prahlad Nagar, Ahmedabad team. The pay goes up to ₹30,000/month.

Employer’s description

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Day-to-day work

As a Customer Care Executive, your work will include:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Job location: Prahlad Nagar, Ahmedabad, Gujarat
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Apply today and take the next step in your career with Smart Technology.