Customer Care Executive

Smart Technology is looking for a Customer Care Executive to join its team in Prahlad Nagar, Ahmedabad. Salary is up to ₹30,000/month.

In the employer’s words

Customer Care Executive. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi
• You are polite and calm under pressure

Salary

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Quick facts

• Work location: Prahlad Nagar, Ahmedabad, Gujarat
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Smart Technology.