Customer Care Executive

Smart Technology is hiring a Customer Care Executive in Thaltej, Ahmedabad. You can earn up to ₹17,000/month.

Employer’s description

Customer Care Executive. Languages : Hindi

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi
• You are calm under pressure and customer-first

Position details

• Work location: Thaltej, Ahmedabad, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Smart Technology.