Telecaller

Smartbyte Computer Education wants to bring on a Telecaller for its Kalyan West, Mumbai team. Salary is up to ₹5,000/month. The team is filling 3 vacancies.

Employer’s description

Smartbyte Computer Education Is Hiring A Telecaller! Tasks: Make Friendly 'Thank You' Calls To Our Students. Ask For Feedback About Their Admission In Our Classes. Requirements: Polite Voice And Clear Communication.Basic Computer Skills To Save Feedback. No Sales! Just Simple Calling. Freshers With Good Speaking Skills Can Apply Today!. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi

Your responsibilities

As a Telecaller, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi

Compensation

The salary for this role is ₹4,000 – ₹5,000 per month.

Job at a glance

• Job location: Kalyan West, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 10:00 AM - 3:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Smartbyte Computer Education.