Customer Care Executive

Smc Insurance Brokers Pvt Ltd is looking for a Customer Care Executive to join its team in Sector 1 - Noida, Delhi. No experience? You can still apply. There are 20 open positions. Salary is up to ₹17,000/month.

In the employer’s words

Lead Genration For Life Insnurance. Type : Inbound, Outbound, Domestic, Sales | Languages : Hindi, English

Compensation

The salary for this role is ₹13,000 – ₹17,000 per month.

Day-to-day work

As a Customer Care Executive, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Hindi, English
• You are calm under pressure and customer-first

Job at a glance

• Location: Sector 1 - Noida, Delhi, Delhi
• Openings: 20
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Smc Insurance Brokers Pvt Ltd. It takes less than a minute.