Admin Customer Care

Smira Management has an opening for an Admin Customer Care based in Thane West, Mumbai. Great for first-time job seekers. There are 2 open positions. You can earn up to ₹25,000/month.

Note from the employer

Office With Travel Booking Handling.

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Verbal communication, CRM tools, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Smira Management reviews applications regularly.