Telecaller - No Target

Join Smira Management as a Telecaller - No Target in Thane West, Mumbai. Salary is up to ₹25,000/month. The team is filling 5 vacancies.

Employer’s description

Explaining Product. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Typing speed, Verbal communication and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Timings: 11:30 am - 8:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 5
• Work type: On-site

Ready to start? Upload your resume and apply to Smira Management today.