Work From Home - Customer Care Executive

Sniffi wants to bring on a Work From Home - Customer Care Executive for its remote team. Salary is up to ₹16,000/month. Freshers can apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Languages : Marathi, Hindi, English

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Sales
• Good English
• Freshers can apply
• Work from home
• Type: Sales
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Salary and benefits

Compensation: ₹12,000 – ₹16,000 per month.

Position details

• Work location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 1
• Work mode: Fully remote

Click Apply to send your profile to Sniffi. It takes less than a minute.