Customer Care Executive

Join Socialstaff India Private Limited as a Customer Care Executive in Sector 18 - Gurgaon, Delhi. The pay goes up to ₹20,000/month. There are 5 open positions. No experience? You can still apply.

Employer’s description

Customer Service Gurugram* Freshers & Experienced Both Can Apply* V4 Communication Required* Salary: 14K-20K | 6 Days Working | Rotational Shifts. Type : Inbound, Outbound, International, Domestic, Sales | Languages : English

Pay and perks

You will be paid ₹14,000 – ₹20,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International, Domestic, Sales
• Languages: English
• You are calm under pressure and patient

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 5
• Job type: Full time
• Shift: Monday to Saturday
• Work mode: Work from office
• Interview: Online

Apply today and take the next step in your career with Socialstaff India Private Limited.