Field Collection Executive

Society First wants to bring on a Field Collection Executive for its Thane, Mumbai team. 5 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, Hindi and English, CRM tools and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Society First today.