Tele Caller

Start your next role as a Tele Caller with Softkey Education & Infotech in Andheri, Mumbai. 2 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Prospective Students From Provided Leads Explain Courses, Programs, And Services Offered By The Institute Handle Inbound Inquiries And Provide Accurate Information Follow Up With Leads And Maintain Regular Communication Maintain A Database Of Calls, Inquiries, And Conversions Achieve Daily/Weekly/Monthly Targets For Calls. Type : Inbound, Outbound | Marketing | Languages : Marathi, Hindi, English

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Marketing
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Work location: Andheri, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Softkey Education & Infotech reviews applications regularly.