Tele Caller

Softkey Education & Infotech has an opening for a Tele Caller based in Thane West, Mumbai. There are 2 open positions. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

1) Cold Calling Needs To Be Converted Into A Potential Lead 2) Continues Follow Up On The Lead 3) Maintaining Records Of Client 4) Ability To Build Rapport. Type : Outbound

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Softkey Education & Infotech.