Crm Sales Executive

Software@Work India Pvt. Ltd. has an opening for a Crm Sales Executive based in Santacruz East, Mumbai. Salary is up to ₹30,000/month.

In the employer’s words

Generate And Manage Leads For Crm Software Through Outreach And Inquiries. Understand Customer Needs, Conduct Product Demos, Follow Up With Prospects, And Handle Queries To Drive Sales Closures. Maintain Updates In Crm, Track The Sales Pipeline, And Coordinate With The Implementation Team For A Smooth Handover After Deal Closure. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi and Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

What you get

You will be paid ₹25,000 – ₹30,000 per month.

Job at a glance

• Job location: Santacruz East, Mumbai, Maharashtra
• Timings: 10:00 AM - 6:00 PM | Monday to Friday. 10:00 AM - 1:30 PM | Saturdays.
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:30 AM - 4:00 PM | Monday to Friday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Software@Work India Pvt. Ltd..