Customer Support & Sales Executive

Sohm analytical Services I Pvt. Ltd. has an opening for a Customer Support & Sales Executive based in Thane, Mumbai. The pay goes up to ₹25,000/month.

Note from the employer

-Handle Incoming Sales Calls -Send Company Introduction Mails To New Clients-Follow Up On Leads Generated-Respond To Quotation Enquiries And Maintain Proper Communication-Maintain Enquiry And Follow-Up Records- (Interested Candidates Can Send Their Resumes On - 9136366783 / 7045669940 & Email On Hr.Executive@Sohmanalytical.Com). 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : Marathi, Hindi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Marathi and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: Marathi, Hindi, English
• You are patient and polite

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Timings: 9:00 AM - 5:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sohm analytical Services I Pvt. Ltd. today.