Tele Caller Cum Admin Executive

A new Tele Caller Cum Admin Executive role is open at Solace Health And Hygiene Private Limited., India. The pay goes up to ₹18,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹13,000 – ₹18,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Complaint handling and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

What the job involves

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Position details

• Work location: India
• Work type: On-site
• Employment type: Full time
• Openings: 1
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Solace Health And Hygiene Private Limited. today.