International Voice Process Agent

Solbeg (International It/Bpo) is looking for an International Voice Process Agent to join its team in Kharghar, Mumbai. Salary is up to ₹24,000/month. There are 10 open positions.

Note from the employer

Handle Inbound/Outbound Calls With International Customer Resolve Queries And Provide Product/Service Information Maintain Professional Communication And Cultural Sensitivity. 8-Hour Rotational Shifts. 6 Rotational Week-Offs. One-Side Cab Facility (Pick & Drop). Good English Communication Willing To Work In Rotational Shifts. Type : Inbound, International | Languages : English

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• You are polite and calm under pressure

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹20,000 – ₹24,000 per month, based on skills and experience.

Job at a glance

• Job location: Kharghar, Mumbai, Maharashtra
• Work type: On-site
• Working hours: Rotational shift | Monday to Saturdays
• Job type: Full time
• Interview timings: 05:00 pm - 8:00pm | Monday to Friday
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Solbeg (International It/Bpo).