Telecalling Executive

Solitaire Overseas is hiring a Telecalling Executive in Charni Road East, Mumbai. Salary is up to ₹35,000/month.

In the employer’s words

Handle Inbound/Outbound Customer Calls, Provide Accurate Product/Service Information, Address Customer Queries, Generate And Follow Up On Leads, And Achieve Assigned Calling Targets. More Than 2 Years Experience Compulsory. | Type : Outbound, International | Languages : English

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, International, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, International
• Languages: English
• A customer-first, patient attitude

Salary

The salary for this role is ₹20,000 – ₹35,000 per month.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Charni Road East, Mumbai, Maharashtra
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Solitaire Overseas.