Erp Functional Support

Solrayo Tech Solution Private Limited wants to bring on an Erp Functional Support for its Goregaon West, Mumbai team. There are 3 open positions. Salary is up to ₹35,000/month.

Employer’s description

About The Role: We Are Looking For A Proactive Functional Consultant To Lead The Implementation And Support Of Frono Erp, India'S Leading Cloud-Based Software For The Garment And Textile Industry. You Will Be The Bridge Between Our Technical Capability And The Client'S Business Success, Ensuring Seamless Adoption Of Our Zero-Error Software. Languages : Hindi, English

Salary

You will be paid ₹15,000 – ₹35,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are calm under pressure and polite

Your responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Goregaon West, Mumbai, Maharashtra
• Working hours: 10.30 AM - 7:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview: 3:00 AM -6:00 PM | Monday to Saturday
• Openings: 3

Apply today and take the next step in your career with Solrayo Tech Solution Private Limited.