Customer Care Executive

Somawa | Icpure India Private Limited wants to bring on a Customer Care Executive for its Karol Bagh, Delhi team. There are 2 open positions. The pay goes up to ₹22,000/month.

Note from the employer

You Will Have To Align Technician And Get The Complaint And Service Resolved. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and customer-first

Quick facts

• Location: Karol Bagh, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Somawa | Icpure India Private Limited reviews applications regularly.