Senior Tele Caller

Soni Fincorp Service is hiring a Senior Tele Caller in Virar, Mumbai. 20 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹12,000/month.

Note from the employer

Good Communication Skills Required.

Day-to-day work

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Typing speed and Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Job at a glance

• Work location: Virar, Mumbai, Maharashtra
• Vacancies: 20
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Soni Fincorp Service. It takes less than a minute.